Information We Collect
When you use TravelBFF services, we collect information that helps us provide you with personalized travel planning services:
- Contact Information: Name, email address, phone number
- Travel Preferences: Destinations, travel dates, group size, budget range
- Communication Records: Consultation notes, email correspondence, planning documents
- Payment Information: Billing details (processed securely through third-party providers)
How We Use Your Information
We use your information solely to provide you with exceptional travel planning services:
- Create customized travel itineraries and recommendations
- Communicate with you about your travel plans
- Process payments for our services
- Send you travel-related updates and tips (with your consent)
- Improve our services based on your feedback
Information Sharing
We respect your privacy and do not sell, rent, or share your personal information with third parties, except:
- When necessary to provide our services (e.g., booking confirmations with hotels)
- With your explicit consent
- When required by law or to protect our legal rights
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission, encrypted storage, and limited access to your information on a need-to-know basis.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request corrections to your personal information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
Cookies and Tracking
Our website uses cookies to improve your browsing experience and understand how you interact with our site. You can control cookie settings through your browser preferences. We do not use invasive tracking or sell your browsing data to third parties.
Email Communications
We may send you service-related emails (booking confirmations, itinerary updates) and, with your consent, marketing emails with travel tips and insights. You can unsubscribe from marketing emails at any time using the link provided in each email.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: privacy@thetravelbff.com
- Mail: TravelBFF Privacy, [Address], San Diego, CA
Our Commitment to You
At TravelBFF, we believe that trust is the foundation of any good friendship. We're committed to protecting your privacy and using your information only to help you become the travel planning hero your family deserves. If you ever have concerns about how we handle your information, please don't hesitate to reach out.